Order through the app available on Apple and Android phones. You can also order directly through supplier and have us pick it up!
Yes, our customer success team will notify you via your preferred method of communication as soon as an ETA is available.
All materials purchased through our app are sourced from Home Depot and Lowes.
Our Customer Success Manager will reach out to you directly to notify you of an item being out of stock and provide you with a comparable substitute item with a description, picture, and price for your approval.
We currently pick-up materials from most suppliers in the metro Atlanta area.
Suppliers include: Floor & Decor, Traditions in Tile, Carolina Lumber, Randall Brothers, The Tile Shop, Daltile, The Home Center, Sherwin Williams, Cofer Brothers, PMC, BMC, J&K2 Cabinetry, etc.
Have another supplier in mind? Call 404-507-2062, ext 1.
At this time, TommyRun is open for delivery between 8 am and 4 pm on Monday-Friday for orders that purchased in-app. Orders placed using the “Pick up My Order” Service must be placed by 3:30. We do offer Saturday deliveries from 8 am to 12 pm.
We do not deliver appliances, furniture, lumber longer than 20ft., nor hazmat materials.
A new pickup order needs to be placed on our app. The customer is also responsible for notifying the supplier of the return.
TommyRun delivers within a 35-mile radius of metro Atlanta. If you’re unsure if your location is included download the app, create an account, and check your location on our map.
We do not require our customers to be present at time of delivery.
You will be charged when order only when it is out for delivery. Charges will be taken from card provided to us.
Can I use a line of credit or gift card from my favorite home improvement retailer to pay for my order?
We do not accept store-specific lines of credit or gift cards as forms of payment for TommyRun orders at this time. We are working on this functionality to serve our customers better and will announce when that feature is available.
We don’t markup any of our prices! Our prices in the app are the same as Home Depot and Lowe’s.
We’re so glad you asked. As many contractors know, there are often runners on a construction crew whose sole job it is to run back and forth between the job site and wherever the supplies they need are sold – that might be your traditional, big-box home improvement retailers, it might be specialty suppliers, it could be anything. They do the running, but budgets don’t always allow for having runners on call every day. Plus, if whoever did the initial supply order did their job, there are no fill-in orders to run, so the runner is being paid for idle time – great for the runner, not so great for whoever’s footing the bill. One of our founders, BJ Kerr, once had a runner named Tommy on his crew who he could always count on to make runs quickly, efficiently, and accurately. Tommy, wherever you are, thank you.